Frequently Asked Questions

When trading in games or earning services there is always a small risk, but we attach great importance to safety for our customers, this is very important to us and we want to please everyone, so we do not use hacks, bots, cheats, glitches etc. but earn everything fairly by hand for them,
as if they were playing themselves. That’s why the risk of being banned is as good as 0 and so far we haven’t had any customers who have been banned.

it’s always different, it depends on the game, the time of day and the day of the week, sometimes there’s more going on, sometimes less. Please understand that we are only human and work hard to give you the best service and to serve you as quickly as possible.

so it can sometimes take between 10min – 48h.
However, if the waiting time is longer than 48 hours, we have a money-back guarantee for you.

We offer 100% return policy!

However, our return policy is as follows:

• • If the order takes longer than 48 hours, you can cancel the order. With this you get 100% of your money back
  • If you change your mind shortly after purchasing the service or have made a bad purchase, you have the opportunity to contact us directly and ask us to cancel the purchase. However, we cannot guarantee this in all cases

e.g. if we have already provided the service and it has been credited to your account.

The refund time may vary depending on the payment. PayPal funds will be credited to your PayPal account within 24 hours.

If you don’t want a refund, we can exchange the money for vouchers instead of your future orders.

We offer you
Responsible handling of data
Complete deletion of data after termination of service